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Kenanga Investors’ CEO/Executive Director Mr. Ismitz Matthew De Alwis recently contributed his thoughts about the rise of AI within the fund management industry. He predicts that with technological advancements, investors will become more sophisticated and prone to using alternative channels to access market information and execute simple transactions. However, he concludes that they may continue to prefer personal interactions with experienced advisors when it comes to product selection and holistic advice. Therefore, fund managers need to strengthen their capacities to provide highly customised solutions.